We had a very "impressive" storm the other day. The lightning was incredible - never had that much up north and this was the first time in about 6 years since we've been in this area that it was actually a little frightening at times.
The wife and I were out to try and get some dinner and go by Lowes again (they might wonder if I sleep in the store somewhere at times). We waited for some time before finally going into my Wifes favorite "fast food" place - still got wet but lightening had slowed at that point.
When we got home, our daughter said it had been really bad there as well - shook the house a couple times.
We had noticed that the garage door opener didn't work when we got home but figured it was just the batteries in the remote. It wasn't the batteries in the remote. The internet wasn't reachable either.
The electrical circuit that the garage door opener is on also has the Internet provider Fios equipment plugged into it. One of those impressive lightning strikes ended up coming into the house through the electric panel. I do have a whole house surge suppressor installed but it isn't the closest set of breakers to the wires coming in from outside. This apparently enabled the surge to enter the circuit with the garage door opener and Fios equipment - that would be the shortest electrical path other than the whole house surge suppressor.
There was an outlet extender on the outlet that the Fios was plugged into - that outlet was fried and the garage door opener was fried.
The surge then went from the Fios box over the coax that leads to our WiFi / router. That was permanently stuck with a "red glowing eye" instead of the normal indicator light. No hard reset, etc was changing that.
At this point, I didn't really know whether the Fios equipment in the garage was fried. I was assuming so but without a new WiFi / router that I could use I couldn't really tell.
I contacted the internet provider to try and confirm what was burned up and they couldn't see our WiFi / router and eventually assumed it was dead. It wasn't clear to them whether the other equipment would function correctly yet. They indicated that I should be able to hoop up any similar WiFi / router to get by with while waiting for a replacement - expected in a few days.This was a moment of "arghhh.." because I've been working from home and my job is pretty much only doable with an internet connection.
I went out the next morning quick and picked up a low/mid-range similar router and got it home. Hooked up and then waited for the "green light"... which didn't happen. I really thought the Fios equipment was toasted at this point. I contacted the provider again to see if I could confirm that since I didn't want to be offline for even more days due to waiting on a service appointment. This is where things seemed to get worse - the provider could not confirm that their equipment was blown and because I wasn't using their provider router they couldn't do anything to help diagnose further.
My next day of work was interesting and I was tethered to my phone - using it for internet connectivity. That was unexpectedly OK other than the point where my entire family received emails that my phone # has preparing to go over limits. My kids found some glee in pointing that out over dinner.
Saturday morning, my wife and I ran over to the wireless store and I ended up upgrading my phone and upping my wireless plan a bit. The funny thing at this point is that the wireless store didn't thing we should be getting any message regarding exceeding data limits based on our plan. Anyways, not knowing how long things would be down I would rather be safe than sorry.
The new router showed up that weekend and it turned out that the Fios equipment was not burned out. After quite a bit of thinking and researching, I think the problem I had with the 3rd party WiFi / router was simply that I didn't have ports forwarded, etc like the router from the provider has when you receive it. I've not tested that theory yet but will attempt to set it up and get it working as a backup if I get zapped again.
I also invested in some additional surge suppression equipment.
- Another UPS with coax support
- An inline coax surge suppressor
- Some inline Ethernet surge suppressors
Did I mention that after the surge took out our WiFi / router, it also took out 2 network switches - one at each end of the house. Apparently, it followed the coax and continued on over the Ethernet cable. Most of the family is using WiFi which may have saved some equipment. I tend to prefer a wired connection for reliability and consistent speed so I guess some things were self-inflicted on my part.
Here is burned out garage door opener. We had a new garage door installed just a few weeks before this - glad we didn't get a new garage door opener at the same time. I added a socket extender with some surge support after this was already burned out - just so I wouldn't forget it later.
Below, I am unboxing the new garage door opener once it arrived. I ordered a couple extra remotes as well since it doesn't seem compatible with our old system. This system is produced in Germany - just like our Bosch dishwasher.. hm, we waited nearly a year for that and got this in about a week - so glad we didn't end up in the same mess!!
Oh, did I mention that I was waiting to get this up and running before ordering a couple more wireless remotes and a keypad? Guess what - the wireless remotes are now on back-order... from Germany.. Sigh..
Here is the new garage door opener in use. I like this one - it is very quiet.
Here is the network surge suppression equipment I picked up.
Below is the inline coax surge suppressor I wired up. It isn't wired very nicely yet but I didn't want to have it happen again before I had some protection in place. I have the ground wire hooked to one of the screws for the electrical panel cover for now.
Here is the new UPS with coax support all hooked up. Yes, it may be overkill having an inline coax suppressor and coax support in the UPS but as long as it doesn't degrade the connection speed, I'll hope it makes an additional positive difference.
I do want to note that there is a differences between "surge suppressor" and "lightning protection" but I'm not going to split hairs on the subject here. In the end, I wanted a variety of protection which I hope will cover the most common situations that result in damage to electrical devices in the home.
Hope your day is blessed and free of lightning damage, etc.
Scott